The Rapport Game: Five Ways To Build Rapport

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• Good conversation is firstly about the degree of concordance, harmony, and synchronicity between you and the person you’re talking to, i.e., rapport.

• We can increase rapport by mirroring and matching both nonverbal and verbal expression. This can be done with internal and external cues, voice and language, content, and chunking style (i.e., up or down).

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